APP Tutorial
☁️ Cloud Library
⚙️ Muro Box Settings
Open our app, go to the settings page, click “Support” and then fill out the troubleshooting survey.
Our customer support staff will forward your report in one day to ask our engineering team to answer it during our office hours in Taiwan.
When you send the troubleshooting request via our app, it will record your phone’s version, app version, and product serial number automatically to help our engineer team debug.
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
Connection Setting
✍️ Music Import
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
👤 Account Management
資訊待補
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
📑 Playlist Management
No, it doesn’t. You can consider the Muro Box as an “unlocked” or “one-time purchase” music box.
Our music library is continuously updated with new songs by talented arrangers and shared with the community. Additionally, we have integrated with Musicboxmaniacs.com (MBM), the largest music box community, expanding our library to nearly 50,000 songs. You can freely search, browse, and add songs to your playlists. We also offer official songs for free (30 songs for N20; 15 songs for N40).
Not familiar with connecting to the app? No worries! The music box comes pre-loaded with the official playlist (30 songs for N20; 15 songs for N40). Once plugged in, simply press the knob to play the default playlist. If you have a custom arrangement, it will be uploaded to the music box before shipping, so you can listen to your selected songs by just plugging in and pressing the knob, without needing the app.
The Muro Box music box plays MIDI files, and the hardware itself has flash memory that can store up to 1,024 songs.
The music box can directly play the last synced offline playlist by simply pressing the knob.
However, we recommend that you create additional playlists to categorize your collection, such as by genre or tempo: sleep, pop, classical, 80s hits, etc. This way, you can play different playlists according to the situation, enhancing your listening experience.
To adjust the songs in the offline playlist. you need to connect the music box to the app, where you can add or remove songs from the offline playlist or drag them to change their orders in the offline playlist.
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
Gift Customization
If you have purchased a customized arrangement along with your order, we will send you a form after receiving your order. Please fill in the song details, provide reference audio files or video links, and specify which two-minute segment you would like arranged. If you want a full-length arrangement, our arranger will evaluate the additional cost and confirm the fee with you via email.
After each arrangement is completed, we will:
Provide a Preview: Send you an MP3 file for review. You will have two opportunities to request adjustments.
Final review: Once the arrangement is approved, we will output the MIDI file and upload it to the music box. You will be able to hear the customized arrangement by simply powering on the music box and pressing the button.
For individual customers, please visit our store to place your order directly.
If you would like to discuss B2B sales cooperation with us, please contact us via the online form. In your message, please describe the main characteristics of your target customers, how you plan to introduce and distribute Muro Box products through your sales channels, and whether you can provide local customer support.
Muro Box product specifications are as follows:
Adapter
Output Voitage 15V
Rated Electric Current 3A
Rated Power 45W
Input Voltage 90~264VAC
Frenquency Range 47~63Hz
AC Electric Current(Typ.) 1A/115VAC ； 0.5A/230VAC
Muro Box-N20 Standard
Operating Voltage：15V
Operating Current：2.5A
Product Size(mm): 135(L)x135(W)x105(H)
Weight：1.0 kg
Muro Box-N40標準版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 2.3kg
Muro Box-N40穆風版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 4kg
If you have purchased a customized laser engraving along with your order, we will send you a form after receiving your order. The form will include sample images, font options, examples, and available engraving sizes.
The text or image files you submit will be formatted into a preview by our designer. You will need to review and approve this preview before we proceed with the engraving.
N40 Customized Laser Engraving Form
N20 Customized Laser Engraving Form
N20 Wooden Box Engraving Form
We offer a service to upload a custom playlist to your music box. You can use our free app to find and select 1 to 10 songs in the order you wish them to be played. Your music box will be pre-set to play this playlist upon shipment.
If you have purchased this service, we will upload your chosen playlist to the music box before it is shipped. When the recipient receives the music box, they will simply need to plug it in and press the button to play your custom playlist without any additional setup.
Note: Each music box can only have one playlist service, with a maximum of 10 songs selected from the app’s library, and you can arrange them in any order.
If this service is not purchased, the music box will come with a default playlist of official songs (N20 has 30 songs / N40 has 15 songs).
The Muro Box music box plays MIDI files, and the hardware itself has flash memory that can store up to 1,024 songs.
The music box can directly play the last synced offline playlist by simply pressing the knob.
However, we recommend that you create additional playlists to categorize your collection, such as by genre or tempo: sleep, pop, classical, 80s hits, etc. This way, you can play different playlists according to the situation, enhancing your listening experience.
To adjust the songs in the offline playlist. you need to connect the music box to the app, where you can add or remove songs from the offline playlist or drag them to change their orders in the offline playlist.
We currently have demo locations in Taiwan, Hong Kong, Japan, and South Korea where you can try listening and playing with the music box.
Please fill out the reservation form in advance to book a trial session, so you don’t run into the situation where the in‑stock units are sold out and you need to wait a few days.
Taiwan Office Address:
1F,No. 16, Renci Street, Sanchong District, New Taipei City 241, Taiwan
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Email Us: support@tevofy.com
Whatsapp：+886-905-321-439
Facebook: Muro Box Global
1. Please go directly into the online music library and enter the song title, artist name, or keywords such as movie or game titles to check whether other customers have already publicly shared this track in the library.
Once on the website, you can quickly browse the following categories:
- Popular Songs / Popular Playlists： See what music fans around the world love to listen to and find inspiration for gifts and song selection.
- Newest Songs： First-hand creations from music box enthusiasts in the library.
- Music Box Maniacs Latest Songs： Connected to MBM (Music Box Maniacs), the world’s largest music box community, this section features the newest works created by community members.
When browsing songs, you’ll notice a number next to each piece, indicating its “note range specification: 40 represents the 40-note range, while 20 represents the 20-note range.
2. Click on a song to enter its dedicated page, which functions like a typical music player—simply press play or pause. Using the options on the screen, you can freely switch between two preview modes:
- Web Mode (Default): Quick Melody Preview：
The system digitally plays the melody using the N20 music box’s tone sample. This mode is ideal for quickly checking the melody and arrangement style while browsing multiple songs. - Live Demo Mode: Real Resonance Across Space：
Want to hear the enchanting sound of the comb striking the cylinder in person? Simply click the option below to connect to a physical music box located in our Taipei office in Taiwan, which will play the melody live for you:- N20 (Standard)：Experience the crisp and pure sound of the classic 20-note range.
- N40 (Standard)：Enjoy the rich layers and emotion provided by the 40-note range with semitones.
- N40 SLM (Sublime)：Listen to the expansive 40-note range and the luxurious resonance reproduced with exquisite craftsmanship.
Shipping Time for Orders on Our Official Website: shipping is within 7 business days.
Due to the complex safety regulations involved in transporting batteries, we decided from the very beginning of the design process not to include a battery, allowing the music box to be shipped to as many countries as possible.
If you need to use the music box on the go, the N20 Standard/ N40 Standard/ N40 Sublime models all support using USB-C power banks, making it easy to take the music box with you anywhere.
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Both the N20 Standard, N40 Standard and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go!
(Note: The N20 Lite uses a traditional DC power supply and does not support external power bank functionality.)
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If you have a need for long-duration playback, we recommend setting the playlist to scheduled playback. Please ensure that there is at least a 30-minute interval between the start times of each playlist to protect the hardware components from wearing out too quickly. You are welcome to check the instructions for setting up scheduled playlist playback.
Open our app, go to the settings page, click “Support” and then fill out the troubleshooting survey.
Our customer support staff will forward your report in one day to ask our engineering team to answer it during our office hours in Taiwan.
When you send the troubleshooting request via our app, it will record your phone’s version, app version, and product serial number automatically to help our engineer team debug.
🎼 Comb Design & Sublime Harmony
- N40 Sublime：Its comb has an extra set of teeth tuned at –14 cents compared to the Standard model.
When notes are struck, the –14 cent comb plays simultaneously, creating a subtle pitch difference.
This produces the “Sublime Harmony” effect: a unique trembling resonance and extended tail tone, giving the sound more emotional depth and complexity.
- N40 Standard：Uses a single comb without the –14 cent offset, resulting in a cleaner, purer sustain without the layered trembling effect.
⚙️ Base Material
- N40 Standard：The base is made of zinc alloy. This provides stability but keeps the sound lighter and brighter.
- N40 Sublime：The base is made of brass, which is heavier and denser. Brass enhances resonance and gives the tone a deeper, steadier character.
🌳 Solid Wood Body
- N40 Sublime：Uses heat-treated Acacia wood, a premium tonewood often favored in high-end guitars. Acacia adds warmth and complexity, enriching the harmonics and supporting the trembling tail effect.
- N40 Standard：Uses North American hardwood, also common in guitars and instruments. Its character emphasizes pure, natural sound reproduction—clean and straightforward, without added bright overtones or lingering resonance.
✨ Summary
- N40 Sublime = Extra –14 cent comb teeth + Brass base + Acacia wood → Layered trembling resonance, extended sustain, warmer and richer timbre.
- N40 Standard = Single comb + Zinc alloy base + North American hardwood → Pure, clean, straightforward tone with natural clarity.
The N20 is our classic pioneering model. The N40 was created to break musical boundaries, allowing music lovers, musicians, and collectors to achieve the goal of “transcending scale limitations and experiencing the absolute musical freedom to play whatever you desire.”
2. Musical Expression:
N20: The 20-note scale does not include semitones (the black keys on a piano). Most pop songs can be condensed or transposed to be performed with these 20 notes.
N40: The 40-note scale expands the range and includes semitones (chromatic scale), offering significantly more performance possibilities. For those who enjoy grand arrangements or songs with prominent semitones (such as movie soundtracks, minor key songs, jazz, and classical music), the N40 is the ideal choice to match your musical preferences!
3. Comb and Tone Differences:
N20 Series: Features one 20-note comb, producing a crisp, bright sound.
N40 Standard: Uses two combs (40 notes total). The sound is the same as the N20—crisp and bright.
N40 Sublime (SLM): Features four combs working in harmony. Each note strikes two teeth tuned 14 cents apart (80 teeth in total), creating a dense, rich resonance that replicates the luxurious sound of antique music boxes.
For more details on sound samples, materials, and resonance box differences, please refer to this article: Which Music Box Is Suitable for Me?
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try to control its performance and stability first for building product’s reputation, so we cannot allow customers to purchase the mechanical part alone. Any mistake in assembling the box may interfere its music playing performance and even damage its hardware.
To avoid potential negative feedback due to inappropriate assembling process, we cannot sell Muro Box without its wooden case. However, after our product is mature enough for developing a DIY module, we will definitely share this news with our fans.
Music Creation Need
(1) File Format Restriction: Muro Box can only read single-track MIDI files and does not support other formats.
(2) Range Restriction:
N20: Range from C3 to A5, covering the white keys of a piano (excluding black keys).
N40: Range from F2 to A6, excluding F#2, G#2, A#2, and C#3.(Middle C = C3, 261.6 Hz)
(3) Track Length Restriction: Each song can be played for a maximum of 30 minutes as set in the app to prevent insufficient space on the mobile device.
(4)Playback Speed Limit:
At a tempo of BPM = 120, the minimum unit for consecutive single notes is an eighth note.
This means that when using eighth notes, the fastest possible rate for consecutive single notes is 4 beats per second, or 240 beats per minute.
Maximum simultaneous note output:
– N20 model = 7 notes
– N40 model = 10 notes
(Maximum simultaneous note output refers to the highest number of notes that can be struck and played at the same time.)
Q: Why is there a speed limit for note playback?
• Speed Limit: For the same pitch, the maximum playback rate is 4 beats per second (BPM = 240). Faster rhythms will be automatically filtered out.
• Design Rationale: Most music box melodies are gentle and soothing. Since the music box is a simple acoustic instrument, fast-paced arrangements require careful tuning to sound pleasant.
• Physical Constraints: Rapid consecutive notes can cause a “click” noise due to overlapping vibrations. To prevent this, a damper is needed to quickly stop the comb’s vibration.
However, due to the limited internal space of a music box, we cannot use large felt dampers like those found in pianos. Instead, we use a chrome-plated vibration absorber beneath the comb. While this performs better than traditional music boxes, it still doesn’t match the rapid damping effect of a piano.
• Motor Noise: Higher motor speeds increase gear and motor noise. Although the Muro Box motor can run faster, we’ve chosen the current setting to balance performance and sound quality.
The N40’s range is downward compatible with the 40, 30, 20, and 15 notes music boxes, including the Muro Box-N20. So, any compositions created for the N20, whether by you or other customers, can be directly played on the N40.
For individual customers, please visit our store to place your order directly.
If you would like to discuss B2B sales cooperation with us, please contact us via the online form. In your message, please describe the main characteristics of your target customers, how you plan to introduce and distribute Muro Box products through your sales channels, and whether you can provide local customer support.
Muro Box product specifications are as follows:
Adapter
Output Voitage 15V
Rated Electric Current 3A
Rated Power 45W
Input Voltage 90~264VAC
Frenquency Range 47~63Hz
AC Electric Current(Typ.) 1A/115VAC ； 0.5A/230VAC
Muro Box-N20 Standard
Operating Voltage：15V
Operating Current：2.5A
Product Size(mm): 135(L)x135(W)x105(H)
Weight：1.0 kg
Muro Box-N40標準版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 2.3kg
Muro Box-N40穆風版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 4kg
The Muro Box music box plays MIDI files, and the hardware itself has flash memory that can store up to 1,024 songs.
The music box can directly play the last synced offline playlist by simply pressing the knob.
However, we recommend that you create additional playlists to categorize your collection, such as by genre or tempo: sleep, pop, classical, 80s hits, etc. This way, you can play different playlists according to the situation, enhancing your listening experience.
To adjust the songs in the offline playlist. you need to connect the music box to the app, where you can add or remove songs from the offline playlist or drag them to change their orders in the offline playlist.
We currently have demo locations in Taiwan, Hong Kong, Japan, and South Korea where you can try listening and playing with the music box.
Please fill out the reservation form in advance to book a trial session, so you don’t run into the situation where the in‑stock units are sold out and you need to wait a few days.
Taiwan Office Address:
1F,No. 16, Renci Street, Sanchong District, New Taipei City 241, Taiwan
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Email Us: support@tevofy.com
Whatsapp：+886-905-321-439
Facebook: Muro Box Global
1. Please go directly into the online music library and enter the song title, artist name, or keywords such as movie or game titles to check whether other customers have already publicly shared this track in the library.
Once on the website, you can quickly browse the following categories:
- Popular Songs / Popular Playlists： See what music fans around the world love to listen to and find inspiration for gifts and song selection.
- Newest Songs： First-hand creations from music box enthusiasts in the library.
- Music Box Maniacs Latest Songs： Connected to MBM (Music Box Maniacs), the world’s largest music box community, this section features the newest works created by community members.
When browsing songs, you’ll notice a number next to each piece, indicating its “note range specification: 40 represents the 40-note range, while 20 represents the 20-note range.
2. Click on a song to enter its dedicated page, which functions like a typical music player—simply press play or pause. Using the options on the screen, you can freely switch between two preview modes:
- Web Mode (Default): Quick Melody Preview：
The system digitally plays the melody using the N20 music box’s tone sample. This mode is ideal for quickly checking the melody and arrangement style while browsing multiple songs. - Live Demo Mode: Real Resonance Across Space：
Want to hear the enchanting sound of the comb striking the cylinder in person? Simply click the option below to connect to a physical music box located in our Taipei office in Taiwan, which will play the melody live for you:- N20 (Standard)：Experience the crisp and pure sound of the classic 20-note range.
- N40 (Standard)：Enjoy the rich layers and emotion provided by the 40-note range with semitones.
- N40 SLM (Sublime)：Listen to the expansive 40-note range and the luxurious resonance reproduced with exquisite craftsmanship.
Shipping Time for Orders on Our Official Website: shipping is within 7 business days.
Due to the complex safety regulations involved in transporting batteries, we decided from the very beginning of the design process not to include a battery, allowing the music box to be shipped to as many countries as possible.
If you need to use the music box on the go, the N20 Standard/ N40 Standard/ N40 Sublime models all support using USB-C power banks, making it easy to take the music box with you anywhere.
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Both the N20 Standard, N40 Standard and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go!
(Note: The N20 Lite uses a traditional DC power supply and does not support external power bank functionality.)
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If you have a need for long-duration playback, we recommend setting the playlist to scheduled playback. Please ensure that there is at least a 30-minute interval between the start times of each playlist to protect the hardware components from wearing out too quickly. You are welcome to check the instructions for setting up scheduled playlist playback.
Open our app, go to the settings page, click “Support” and then fill out the troubleshooting survey.
Our customer support staff will forward your report in one day to ask our engineering team to answer it during our office hours in Taiwan.
When you send the troubleshooting request via our app, it will record your phone’s version, app version, and product serial number automatically to help our engineer team debug.
🎼 Comb Design & Sublime Harmony
- N40 Sublime：Its comb has an extra set of teeth tuned at –14 cents compared to the Standard model.
When notes are struck, the –14 cent comb plays simultaneously, creating a subtle pitch difference.
This produces the “Sublime Harmony” effect: a unique trembling resonance and extended tail tone, giving the sound more emotional depth and complexity.
- N40 Standard：Uses a single comb without the –14 cent offset, resulting in a cleaner, purer sustain without the layered trembling effect.
⚙️ Base Material
- N40 Standard：The base is made of zinc alloy. This provides stability but keeps the sound lighter and brighter.
- N40 Sublime：The base is made of brass, which is heavier and denser. Brass enhances resonance and gives the tone a deeper, steadier character.
🌳 Solid Wood Body
- N40 Sublime：Uses heat-treated Acacia wood, a premium tonewood often favored in high-end guitars. Acacia adds warmth and complexity, enriching the harmonics and supporting the trembling tail effect.
- N40 Standard：Uses North American hardwood, also common in guitars and instruments. Its character emphasizes pure, natural sound reproduction—clean and straightforward, without added bright overtones or lingering resonance.
✨ Summary
- N40 Sublime = Extra –14 cent comb teeth + Brass base + Acacia wood → Layered trembling resonance, extended sustain, warmer and richer timbre.
- N40 Standard = Single comb + Zinc alloy base + North American hardwood → Pure, clean, straightforward tone with natural clarity.
The N20 is our classic pioneering model. The N40 was created to break musical boundaries, allowing music lovers, musicians, and collectors to achieve the goal of “transcending scale limitations and experiencing the absolute musical freedom to play whatever you desire.”
2. Musical Expression:
N20: The 20-note scale does not include semitones (the black keys on a piano). Most pop songs can be condensed or transposed to be performed with these 20 notes.
N40: The 40-note scale expands the range and includes semitones (chromatic scale), offering significantly more performance possibilities. For those who enjoy grand arrangements or songs with prominent semitones (such as movie soundtracks, minor key songs, jazz, and classical music), the N40 is the ideal choice to match your musical preferences!
3. Comb and Tone Differences:
N20 Series: Features one 20-note comb, producing a crisp, bright sound.
N40 Standard: Uses two combs (40 notes total). The sound is the same as the N20—crisp and bright.
N40 Sublime (SLM): Features four combs working in harmony. Each note strikes two teeth tuned 14 cents apart (80 teeth in total), creating a dense, rich resonance that replicates the luxurious sound of antique music boxes.
For more details on sound samples, materials, and resonance box differences, please refer to this article: Which Music Box Is Suitable for Me?
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try to control its performance and stability first for building product’s reputation, so we cannot allow customers to purchase the mechanical part alone. Any mistake in assembling the box may interfere its music playing performance and even damage its hardware.
To avoid potential negative feedback due to inappropriate assembling process, we cannot sell Muro Box without its wooden case. However, after our product is mature enough for developing a DIY module, we will definitely share this news with our fans.
Music Discovery
For individual customers, please visit our store to place your order directly.
If you would like to discuss B2B sales cooperation with us, please contact us via the online form. In your message, please describe the main characteristics of your target customers, how you plan to introduce and distribute Muro Box products through your sales channels, and whether you can provide local customer support.
Muro Box product specifications are as follows:
Adapter
Output Voitage 15V
Rated Electric Current 3A
Rated Power 45W
Input Voltage 90~264VAC
Frenquency Range 47~63Hz
AC Electric Current(Typ.) 1A/115VAC ； 0.5A/230VAC
Muro Box-N20 Standard
Operating Voltage：15V
Operating Current：2.5A
Product Size(mm): 135(L)x135(W)x105(H)
Weight：1.0 kg
Muro Box-N40標準版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 2.3kg
Muro Box-N40穆風版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 4kg
No, it doesn’t. You can consider the Muro Box as an “unlocked” or “one-time purchase” music box.
Our music library is continuously updated with new songs by talented arrangers and shared with the community. Additionally, we have integrated with Musicboxmaniacs.com (MBM), the largest music box community, expanding our library to nearly 50,000 songs. You can freely search, browse, and add songs to your playlists. We also offer official songs for free (30 songs for N20; 15 songs for N40).
Not familiar with connecting to the app? No worries! The music box comes pre-loaded with the official playlist (30 songs for N20; 15 songs for N40). Once plugged in, simply press the knob to play the default playlist. If you have a custom arrangement, it will be uploaded to the music box before shipping, so you can listen to your selected songs by just plugging in and pressing the knob, without needing the app.
The Muro Box music box plays MIDI files, and the hardware itself has flash memory that can store up to 1,024 songs.
The music box can directly play the last synced offline playlist by simply pressing the knob.
However, we recommend that you create additional playlists to categorize your collection, such as by genre or tempo: sleep, pop, classical, 80s hits, etc. This way, you can play different playlists according to the situation, enhancing your listening experience.
To adjust the songs in the offline playlist. you need to connect the music box to the app, where you can add or remove songs from the offline playlist or drag them to change their orders in the offline playlist.
We currently have demo locations in Taiwan, Hong Kong, Japan, and South Korea where you can try listening and playing with the music box.
Please fill out the reservation form in advance to book a trial session, so you don’t run into the situation where the in‑stock units are sold out and you need to wait a few days.
Taiwan Office Address:
1F,No. 16, Renci Street, Sanchong District, New Taipei City 241, Taiwan
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Email Us: support@tevofy.com
Whatsapp：+886-905-321-439
Facebook: Muro Box Global
1. Please go directly into the online music library and enter the song title, artist name, or keywords such as movie or game titles to check whether other customers have already publicly shared this track in the library.
Once on the website, you can quickly browse the following categories:
- Popular Songs / Popular Playlists： See what music fans around the world love to listen to and find inspiration for gifts and song selection.
- Newest Songs： First-hand creations from music box enthusiasts in the library.
- Music Box Maniacs Latest Songs： Connected to MBM (Music Box Maniacs), the world’s largest music box community, this section features the newest works created by community members.
When browsing songs, you’ll notice a number next to each piece, indicating its “note range specification: 40 represents the 40-note range, while 20 represents the 20-note range.
2. Click on a song to enter its dedicated page, which functions like a typical music player—simply press play or pause. Using the options on the screen, you can freely switch between two preview modes:
- Web Mode (Default): Quick Melody Preview：
The system digitally plays the melody using the N20 music box’s tone sample. This mode is ideal for quickly checking the melody and arrangement style while browsing multiple songs. - Live Demo Mode: Real Resonance Across Space：
Want to hear the enchanting sound of the comb striking the cylinder in person? Simply click the option below to connect to a physical music box located in our Taipei office in Taiwan, which will play the melody live for you:- N20 (Standard)：Experience the crisp and pure sound of the classic 20-note range.
- N40 (Standard)：Enjoy the rich layers and emotion provided by the 40-note range with semitones.
- N40 SLM (Sublime)：Listen to the expansive 40-note range and the luxurious resonance reproduced with exquisite craftsmanship.
Shipping Time for Orders on Our Official Website: shipping is within 7 business days.
Due to the complex safety regulations involved in transporting batteries, we decided from the very beginning of the design process not to include a battery, allowing the music box to be shipped to as many countries as possible.
If you need to use the music box on the go, the N20 Standard/ N40 Standard/ N40 Sublime models all support using USB-C power banks, making it easy to take the music box with you anywhere.
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Both the N20 Standard, N40 Standard and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go!
(Note: The N20 Lite uses a traditional DC power supply and does not support external power bank functionality.)
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If you have a need for long-duration playback, we recommend setting the playlist to scheduled playback. Please ensure that there is at least a 30-minute interval between the start times of each playlist to protect the hardware components from wearing out too quickly. You are welcome to check the instructions for setting up scheduled playlist playback.
Open our app, go to the settings page, click “Support” and then fill out the troubleshooting survey.
Our customer support staff will forward your report in one day to ask our engineering team to answer it during our office hours in Taiwan.
When you send the troubleshooting request via our app, it will record your phone’s version, app version, and product serial number automatically to help our engineer team debug.
🎼 Comb Design & Sublime Harmony
- N40 Sublime：Its comb has an extra set of teeth tuned at –14 cents compared to the Standard model.
When notes are struck, the –14 cent comb plays simultaneously, creating a subtle pitch difference.
This produces the “Sublime Harmony” effect: a unique trembling resonance and extended tail tone, giving the sound more emotional depth and complexity.
- N40 Standard：Uses a single comb without the –14 cent offset, resulting in a cleaner, purer sustain without the layered trembling effect.
⚙️ Base Material
- N40 Standard：The base is made of zinc alloy. This provides stability but keeps the sound lighter and brighter.
- N40 Sublime：The base is made of brass, which is heavier and denser. Brass enhances resonance and gives the tone a deeper, steadier character.
🌳 Solid Wood Body
- N40 Sublime：Uses heat-treated Acacia wood, a premium tonewood often favored in high-end guitars. Acacia adds warmth and complexity, enriching the harmonics and supporting the trembling tail effect.
- N40 Standard：Uses North American hardwood, also common in guitars and instruments. Its character emphasizes pure, natural sound reproduction—clean and straightforward, without added bright overtones or lingering resonance.
✨ Summary
- N40 Sublime = Extra –14 cent comb teeth + Brass base + Acacia wood → Layered trembling resonance, extended sustain, warmer and richer timbre.
- N40 Standard = Single comb + Zinc alloy base + North American hardwood → Pure, clean, straightforward tone with natural clarity.
The N20 is our classic pioneering model. The N40 was created to break musical boundaries, allowing music lovers, musicians, and collectors to achieve the goal of “transcending scale limitations and experiencing the absolute musical freedom to play whatever you desire.”
2. Musical Expression:
N20: The 20-note scale does not include semitones (the black keys on a piano). Most pop songs can be condensed or transposed to be performed with these 20 notes.
N40: The 40-note scale expands the range and includes semitones (chromatic scale), offering significantly more performance possibilities. For those who enjoy grand arrangements or songs with prominent semitones (such as movie soundtracks, minor key songs, jazz, and classical music), the N40 is the ideal choice to match your musical preferences!
3. Comb and Tone Differences:
N20 Series: Features one 20-note comb, producing a crisp, bright sound.
N40 Standard: Uses two combs (40 notes total). The sound is the same as the N20—crisp and bright.
N40 Sublime (SLM): Features four combs working in harmony. Each note strikes two teeth tuned 14 cents apart (80 teeth in total), creating a dense, rich resonance that replicates the luxurious sound of antique music boxes.
For more details on sound samples, materials, and resonance box differences, please refer to this article: Which Music Box Is Suitable for Me?
This article explains how to use the free notation software MuseScore to adjust MIDI files downloaded from the internet into a format that can be played on the Muro Box. It covers steps such as downloading MuseScore, obtaining MIDI files, opening them in the software, adjusting pitch range and octaves, setting instruments and range warnings, and fixing notes that exceed the playable range. The guide is designed to help users with sheet music reading skills edit MIDI files so the music box can perform their favorite songs.
https://murobox.com/en/faq/murobox-musescore-tutorial-en/
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try to control its performance and stability first for building product’s reputation, so we cannot allow customers to purchase the mechanical part alone. Any mistake in assembling the box may interfere its music playing performance and even damage its hardware.
To avoid potential negative feedback due to inappropriate assembling process, we cannot sell Muro Box without its wooden case. However, after our product is mature enough for developing a DIY module, we will definitely share this news with our fans.
Payment & Shipping
We will use the website provided by DHL to estimate the local import duties based on the product price. If you need assistance with the estimation, please email us at support@tevofy.com.
答案待補
Pre-purchase FAQ
Playable Songs
- Traditional Music Box: Can only play a short excerpt from one song.
- Muro Box: Plays full-length songs and supports unlimited tracks.
Operation
- Traditional Music Box: Requires continuous winding to play.
- Muro Box: Powered by electricity — no winding needed for automatic playback.
Playlist
- Traditional Music Box: Cannot change or set songs.
- Muro Box: Allows you to create custom playlists and offline song lists; simply turn the knob to select any track.
Connectivity
- Traditional Music Box: No connectivity features.
- Muro Box: Connects to the app via Wi‑Fi for remote control and scheduled playback.
Lifestyle Use
- Traditional Music Box: Designed for listening to a single tune.
- Muro Box: Can play memorable songs at preset times, bringing surprise and emotional connection to your family life.
For individual customers, please visit our store to place your order directly.
If you would like to discuss B2B sales cooperation with us, please contact us via the online form. In your message, please describe the main characteristics of your target customers, how you plan to introduce and distribute Muro Box products through your sales channels, and whether you can provide local customer support.
Muro Box product specifications are as follows:
Adapter
Output Voitage 15V
Rated Electric Current 3A
Rated Power 45W
Input Voltage 90~264VAC
Frenquency Range 47~63Hz
AC Electric Current(Typ.) 1A/115VAC ； 0.5A/230VAC
Muro Box-N20 Standard
Operating Voltage：15V
Operating Current：2.5A
Product Size(mm): 135(L)x135(W)x105(H)
Weight：1.0 kg
Muro Box-N40標準版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 2.3kg
Muro Box-N40穆風版
Operating Voltage：15V
Operating Current：3A
Product Size(mm)：250(L)x160(W)x95(H)
Weight : 4kg
We currently have demo locations in Taiwan, Hong Kong, Japan, and South Korea where you can try listening and playing with the music box.
Please fill out the reservation form in advance to book a trial session, so you don’t run into the situation where the in‑stock units are sold out and you need to wait a few days.
Taiwan Office Address:
1F,No. 16, Renci Street, Sanchong District, New Taipei City 241, Taiwan
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Email Us: support@tevofy.com
Whatsapp：+886-905-321-439
Facebook: Muro Box Global
1. Please go directly into the online music library and enter the song title, artist name, or keywords such as movie or game titles to check whether other customers have already publicly shared this track in the library.
Once on the website, you can quickly browse the following categories:
- Popular Songs / Popular Playlists： See what music fans around the world love to listen to and find inspiration for gifts and song selection.
- Newest Songs： First-hand creations from music box enthusiasts in the library.
- Music Box Maniacs Latest Songs： Connected to MBM (Music Box Maniacs), the world’s largest music box community, this section features the newest works created by community members.
When browsing songs, you’ll notice a number next to each piece, indicating its “note range specification: 40 represents the 40-note range, while 20 represents the 20-note range.
2. Click on a song to enter its dedicated page, which functions like a typical music player—simply press play or pause. Using the options on the screen, you can freely switch between two preview modes:
- Web Mode (Default): Quick Melody Preview：
The system digitally plays the melody using the N20 music box’s tone sample. This mode is ideal for quickly checking the melody and arrangement style while browsing multiple songs. - Live Demo Mode: Real Resonance Across Space：
Want to hear the enchanting sound of the comb striking the cylinder in person? Simply click the option below to connect to a physical music box located in our Taipei office in Taiwan, which will play the melody live for you:- N20 (Standard)：Experience the crisp and pure sound of the classic 20-note range.
- N40 (Standard)：Enjoy the rich layers and emotion provided by the 40-note range with semitones.
- N40 SLM (Sublime)：Listen to the expansive 40-note range and the luxurious resonance reproduced with exquisite craftsmanship.
Shipping Time for Orders on Our Official Website: shipping is within 7 business days.
Due to the complex safety regulations involved in transporting batteries, we decided from the very beginning of the design process not to include a battery, allowing the music box to be shipped to as many countries as possible.
If you need to use the music box on the go, the N20 Standard/ N40 Standard/ N40 Sublime models all support using USB-C power banks, making it easy to take the music box with you anywhere.
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Both the N20 Standard, N40 Standard and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go!
(Note: The N20 Lite uses a traditional DC power supply and does not support external power bank functionality.)
Compatible power bank specifications: Minimum of 30W USB-C power supply. Please use a model that supports 15V voltage and at least 2A current (such as 30W 15V/2A or 45W 15V/3A).
Please refer to the following power bank models used in our internal testing: https://www.mi.com/global/product/mi-50w-power-bank-20000/
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If you have a need for long-duration playback, we recommend setting the playlist to scheduled playback. Please ensure that there is at least a 30-minute interval between the start times of each playlist to protect the hardware components from wearing out too quickly. You are welcome to check the instructions for setting up scheduled playlist playback.
🎼 Comb Design & Sublime Harmony
- N40 Sublime：Its comb has an extra set of teeth tuned at –14 cents compared to the Standard model.
When notes are struck, the –14 cent comb plays simultaneously, creating a subtle pitch difference.
This produces the “Sublime Harmony” effect: a unique trembling resonance and extended tail tone, giving the sound more emotional depth and complexity.
- N40 Standard：Uses a single comb without the –14 cent offset, resulting in a cleaner, purer sustain without the layered trembling effect.
⚙️ Base Material
- N40 Standard：The base is made of zinc alloy. This provides stability but keeps the sound lighter and brighter.
- N40 Sublime：The base is made of brass, which is heavier and denser. Brass enhances resonance and gives the tone a deeper, steadier character.
🌳 Solid Wood Body
- N40 Sublime：Uses heat-treated Acacia wood, a premium tonewood often favored in high-end guitars. Acacia adds warmth and complexity, enriching the harmonics and supporting the trembling tail effect.
- N40 Standard：Uses North American hardwood, also common in guitars and instruments. Its character emphasizes pure, natural sound reproduction—clean and straightforward, without added bright overtones or lingering resonance.
✨ Summary
- N40 Sublime = Extra –14 cent comb teeth + Brass base + Acacia wood → Layered trembling resonance, extended sustain, warmer and richer timbre.
- N40 Standard = Single comb + Zinc alloy base + North American hardwood → Pure, clean, straightforward tone with natural clarity.
The N20 is our classic pioneering model. The N40 was created to break musical boundaries, allowing music lovers, musicians, and collectors to achieve the goal of “transcending scale limitations and experiencing the absolute musical freedom to play whatever you desire.”
2. Musical Expression:
N20: The 20-note scale does not include semitones (the black keys on a piano). Most pop songs can be condensed or transposed to be performed with these 20 notes.
N40: The 40-note scale expands the range and includes semitones (chromatic scale), offering significantly more performance possibilities. For those who enjoy grand arrangements or songs with prominent semitones (such as movie soundtracks, minor key songs, jazz, and classical music), the N40 is the ideal choice to match your musical preferences!
3. Comb and Tone Differences:
N20 Series: Features one 20-note comb, producing a crisp, bright sound.
N40 Standard: Uses two combs (40 notes total). The sound is the same as the N20—crisp and bright.
N40 Sublime (SLM): Features four combs working in harmony. Each note strikes two teeth tuned 14 cents apart (80 teeth in total), creating a dense, rich resonance that replicates the luxurious sound of antique music boxes.
For more details on sound samples, materials, and resonance box differences, please refer to this article: Which Music Box Is Suitable for Me?
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try to control its performance and stability first for building product’s reputation, so we cannot allow customers to purchase the mechanical part alone. Any mistake in assembling the box may interfere its music playing performance and even damage its hardware.
To avoid potential negative feedback due to inappropriate assembling process, we cannot sell Muro Box without its wooden case. However, after our product is mature enough for developing a DIY module, we will definitely share this news with our fans.
Warranty & Repair
The one-year warranty and three-year limited repair service for this product are only available to customers who purchase through our company or designated partners.
One-Year Limited Warranty: Starting from the date of shipment, this covers defects in materials or assembly but excludes other accessories and damage caused by improper use by the consumer.
Three-Year Limited Repair Service: Shipping and repair costs will be calculated based on the actual situation.
Please Note: The warranty will be void if you open the Muro Box yourself. If repairs or inspections are needed, do not open the device yourself. Please return it to us to check if the issue is covered under the warranty.
Open our app, go to the settings page, click “Support” and then fill out the troubleshooting survey.
Our customer support staff will forward your report in one day to ask our engineering team to answer it during our office hours in Taiwan.
When you send the troubleshooting request via our app, it will record your phone’s version, app version, and product serial number automatically to help our engineer team debug.