Contact the Support Team of the Muro Box (Troubleshooting)

Dear Muro Box users,

If you find any problem when using the Muro Box or our app, please fill out this form to help our team collect the necessary information to debug or problem shooting.

We will reply to your request during our working hours 10:00-17:00 (GMT+8) in Taipei, Taiwan. After we solve the bug/problem, we will reply to you via our support email (

The Muro Box Team

Muro Box Team
Facebook Fan Page: Muro Box Global

for the support team to contact you

If you uses Facebook login, please provide its linked email.
Example: iPhone 12, Samsung note 9
Example: iOS 14.4, Android 10
Example: App 1.1.16

Including any steps you have attempted to solve this problem.
Drop files here or
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