Why doesn’t the music box have a built-in battery?
Due to the complexity of battery transportation safety regulations, we decided from the very beginning of the design process not to include a battery, allowing the music box to be…
How long will it take to ship?
Shipping Time for Orders on Our Official Website: shipping is within 7 business days. For rush orders, please confirm with customer service first.
How can I arrange an online remote trial?
Search for Your Desired SongGo to the [Muro Box Online Music Library] and search directly by song title or browse the "Popular Songs" section. A mark of 20 indicates the…
Where can I try out the product in person?
We currently have demo locations in Taiwan, Hong Kong, Japan, and South Korea where you can try listening and playing with the music box. Please fill out the reservation form…
Schedule Playtime
(Image guide available: Please refer to the User Manual – “Scheduled Playback”.)Muro Box's “Scheduled Playback” feature allows you to use your music box like an alarm clock, automatically playing your…
Edit the Offline Playlist
(For detailed step-by-step instructions with screenshots, please refer to "Edit the Offline Playlist.")Add a Single Track Quickly: Select the desired song in the app, tap the "+" or "..." icon…
Edit Playlist
(For a complete tutorial with images, please refer to the User Guide – Edit Playlist)With the Muro Box APP, you can easily create and manage personalized song playlists.Tap the playlist…
Play Music
(For a complete illustrated tutorial, please refer to the User Guide – Playing Music)Muro Box features a cloud-based music library with tens of thousands of tracks shared by creators. Through…
How many songs can be stored in the offline playlist?
The Muro Box music box plays MIDI files, and the hardware itself has flash memory that can store up to 1,024 songs. The music box can directly play the last…
Can I listen to music without connecting to the app?
No need to worry. Even without connecting to the app, the music box can play the default offline playlist. We have pre-loaded the official playlist at the time of shipping…