File Format and Track Length Restrictions File Format: Only single-track MIDI files are supported; other music formats are not supported.Track Length: When playing via the app, each song is limited…
You can find or obtain the song you want on Muro Box through the following methods:Online Repertoire Search: Enter the song name and artist directly in the Muro Box app…
If you have purchased a customized arrangement along with your order, we will send you a form after receiving your order. Please fill in the song details, including song information,…
In the online music library on the official website or within the app, each song clearly indicates its note range (e.g., 15, 20, 30, or 40 notes). If you have…
Open the app and tap the "cloud note" iconat the bottom left to enter the "Music Library." You can browse popular songs, newly added songs, or explore playlists categorized by…
Open the Muro Box App.Tap the circular profile photo icon in the upper left corner to enter the "Personal Information" page.Tap "Edit Personal Information" to edit your photo, nickname, email,…
We offer secure and convenient online payment methods:Credit Card Payment (International Cards Accepted): Our official website fully supports major global credit cards (e.g., VISA, MasterCard, JCB) for one-time full payment.Installment…
We will use the website provided by DHL to estimate the local import duties based on the product price. If you need assistance with the estimation, please email us at…
First, ensure the music box is properly powered on. If you have recently changed your Wi-Fi password, router, or moved the music box to a different location, please re-pair and…
The one-year warranty and three-year limited repair service for this product are only available to customers who purchase through our company or designated partners.One-Year Limited Warranty: Starting from the date…