Which Muro Box model is right for me?
Choosing a Muro Box depends primarily on your budget, arrangement needs, and sound quality preferences:N20 Series (Ideal for Beginners or Gifting): Features 20 full notes with a crisp timbre. Suitable…
Can I use Muro Box even if I don’t know how to arrange music?
Yes! The dedicated Muro Box app includes a built-in free cloud music library with thousands of preloaded songs (covering pop, classical, anime, and more). You can simply select and play…
What are the differences between the Muro Box N20 and N40?
N20: The 20-note music box features a diatonic scale, and it does not include semitones (the black keys on a piano). Most pop songs can be transposed to be performed…
The precise differences between the N40 Sublime and N40 Standard models
N40 Standard – For a Pure and Clean Tone:It features two 20-note combs for a total of 40 notes, paired with a zinc alloy base and North American hardwood body.…
Can the recipient continue editing the playlist I created?
To ensure the sentiments you wish to convey remain with the music box for years to come, the customized arrangement or song list you ordered will be directly bound by…
How to report an issue?
Contact us through the following official channels:In-App "Report an Issue" (Recommended): Open the Muro Box app, tap the gear icon in the bottom-right corner, then select "Report an Issue" to…
How long can the music box play continuously?
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If…
Can it be powered by a portable power bank? Which one is recommended?
Both the N20 Standard, N40 Standard, and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go.…
Can I buy only the Muro Box movement to DIY my own music box?
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try…