How to report an issue?

  1. In-App “Report an Issue” (Recommended): Open the Muro Box app, tap the gear icon in the bottom-right corner , then select “Report an Issue” to fill out the form. The system will automatically include your device OS version and product serial number, allowing the engineering team to quickly and precisely identify and resolve any issues.

     

  2. Official Email: For non-technical inquiries, feel free to write to our customer service email at: support@tevofy.com

     

  3. Social Media Customer Service :
    Facebook Fan Page
    WhatsApp