What are the differences between the Muro Box N20 and N40?
The N20 is our classic pioneering model. The N40 was created to break musical boundaries, allowing music lovers, musicians, and collectors to achieve the goal of "transcending scale limitations and…
The precise differences between the N40 Sublime and N40 Standard models
🎼 Comb Design & Sublime HarmonyN40 Sublime：Its comb has an extra set of teeth tuned at –14 cents compared to the Standard model.When notes are struck, the –14 cent comb…
How to report an issue?
Open our app, go to the settings page, click "Support" and then fill out the troubleshooting survey. Our customer support staff will forward your report in one day to ask…
How long can the music box play continuously?
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If…
Can it be powered by a portable power bank? Which one is recommended?
Both the N20 Standard, N40 Standard and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go!(Note:…
Can I buy only the Muro Box movement to DIY my own music box?
We know that making the music box movement become a DIY module for people to design their own boxes will attract many makers. However, at this early stage, we try…
Why doesn’t the music box have a built-in battery?
Due to the complex safety regulations involved in transporting batteries, we decided from the very beginning of the design process not to include a battery, allowing the music box to…