To ensure optimal sound quality and stability, we do not recommend assembling the mechanical movement yourself.Minor errors during assembly can affect resonance or damage delicate components. If you are willing…
The motor of the music box does produce some noise. However, every unit undergoes a full functional inspection before shipping, including checks for unwanted sounds, so all units meet our…
Muro Box's mechanical components, including the comb, solenoids, and gears, are designed for long-term durability and have undergone rigorous endurance testing. Under normal use and proper environmental conditions, there are…
Regardless of whether you are using the N20 or N40 series, the physical button reset procedure is the same.Find a soft cloth to put on a table before you put…
Ensure that Bluetooth is enabled on your phone and that your Muro Box is connected to a stable Wi-Fi network.Open the Muro Box App, tap the gear icon in the…
In-App "Report an Issue" (Recommended): Open the Muro Box app, tap the gear icon in the bottom-right corner , then select "Report an Issue" to fill out the form. The…
Due to hardware limitations, continuous playback is capped at a maximum of 3 hours. After 3 hours, the playback speed will be reduced to prevent the device from overheating. If…
Both the N20 Standard, N40 Standard, and N40 Sublime use USB-PD and can be powered by a portable power bank, allowing you to take your Muro Box wherever you go.…
Due to the complexity of battery transportation safety regulations, we decided from the very beginning of the design process not to include a battery, allowing the music box to be…
Muro Box product specifications are as follows:Power AdapterOutput Voltage: 15VRated Current: 3ARated Power: 45WInput Voltage: 90~264VACFrequency Range: 47~63HzAC Current (Typ.): 1A/115VAC ; 0.5A/230VACMuro Box-N20 StandardOperating Voltage: 15VOperating Current: 2.5AProduct Dimensions…