1. Check the power connection:
   Ensure that your Muro Box is properly plugged into a power source.
   
   
2. Verify location changes:
   Confirm whether you have moved your Muro Box to a different location with network settings that differ from the original location.
   
   
3. Check for Recent Network Credential Changes
   
   
4. Reconfigure the Network Settings:
   If the network credentials differ from the original settings, re-pair your Muro Box and set up the new network username and password.
   
   
5. If the issue remains unresolved, please contact our customer support team for assistance.

Additional Note:
If your Muro Box firmware has not been updated in a long time, please update it. After the update, Muro Box will be able to save up to 5 sets of network credentials.