1.Try to see if Muro Box can play other songs.

2.If Muro Box can play other songs but not a specific track, please contact our customer support team for assistance with the specific track.

3.If Muro Box cannot play any songs:
  a. Restart Muro Box.

4.If the issue persists after restarting, please update the Muro Box firmware to the latest version.

5.If the problem remains unresolved, please contact our customer support team.