1.Press the “Play Button”:
The app will attempt to restore the network connection and resume playback.

2.If the error message persists after pressing “Play”:
Try playing a different track.

3.If the issue still exists:
Check whether your mobile device is properly connected to the internet.

4.If your device is connected to the Internet:
Verify that the network is functioning normally.

5.If the network is functioning normally:
Check if the issue is related to a special network environment, such as:
  a. Academic networks
  b. Networks requiring additional login steps

6.If the issue remains unresolved, please contact our customer support team for assistance.