Contact us through the following official channels:
- In-App “Report an Issue” (Recommended): Open the Muro Box app, tap the gear icon in the bottom-right corner, then select “Report an Issue” to fill out the form. The system will automatically include your device OS version and product serial number, allowing the engineering team to quickly and precisely identify and resolve any issues.
- Official Email: For non-technical inquiries, feel free to write to our customer service email at: support@tevofy.com
- Social Media Customer Service (Facebook / LINE):
– Facebook Fan Page: Send a private message via this link: Facebook
– LINE Official Account (Search ID: @murobox): Join us on LINE
(Note: After adding the account, please send any initial message so that our customer service team can see your question and respond.)
